Proprietary operations and systems research from working with 100+ companies
Numbered volumes of anonymized data. Each states its sample, method and date range, so you can judge the numbers yourself.
Every volume, newest first
- State of Operations 2027A planned annual report on how owner-led companies run, with the measures and the method behind it. No results yet.
- What business owners ask before buying operations helpThe questions hundreds of owners and executives ask before they buy help, and the answer each one deserves.
Each volume shows how its numbers were made
A fixed format, so you can see where every number came from.
- Our own data, anonymizedDrawn from our own work with companies and the diagnostics we run. No client can be identified from anything we publish.
- Numbered volumesEach volume has a number and a date. The annual report keeps its definitions from year to year, so results can be compared.
- Method statedEvery volume says where its findings come from and how they were gathered.
Trusted by 100+ companies, including
- 6 figuresimpact on the bottom line
- 14 → 2people needed on one delivery team
- +40%revenue per employee, within 6 months
- 33% lowerproject completion time, from inquiry to completion
- 14 hours a weektime saved on B2B inquiries and quotes
- 40 hours a monthtime saved on client onboarding
- 1x → 6–7xpersonalized outreach capacity
- New CRMwith internal processes automated
- 1 hour → Secondsmanual work to onboard a new client
- End to endlead research and qualification automated



