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What changed at companies with similar operations

The same kind of work, done for companies in other industries.

  • UK Linkology · Professional services

    UK Linkology needs 2 people on a delivery team that took 14

    14 → 2people needed on one delivery team

    Double-digit rise in team capacity, without hiring

    Video: Jason Brooks, Founder, UK Linkology
    “You've done something that I've not managed to do in 10 years of running the business.”
    Jason Brooks, Founder
    Read the case: UK Linkology needs 2 people on a delivery team that took 14
  • BarkBox · E-commerce

    BarkBox cut chargeback dispute prep from hours to one minute

    6 figuresimpact on the bottom line

    Hours → 1 min to prepare a chargeback dispute

    Video: Brittany Wahle, Inbound Manager, BarkBox
    “Before it took hours of work with lots of human error. Now it takes a minute.”
    Brittany Wahle, Inbound Manager
    Read the case: BarkBox cut chargeback dispute prep from hours to one minute

Signs your logistics company has outgrown its current systems

Each one looks small. Together they take up the owner’s week.

  • 01Dispatch runs on a whiteboard, a spreadsheet and a group chat.
  • 02Customers call to ask where their delivery is, because they cannot see it.
  • 03Proof of delivery arrives as photos in WhatsApp and gets filed by hand.
  • 04Invoices go out late because job details live in three different places.

Nobody can see where a job stands without asking

Moving freight is the part that works. The office time goes on one question: where is the job, who has it, and is it done? The answer lives in someone’s head, a spreadsheet or a chat thread, so every answer takes a call or a message.

Invoices wait until someone collects the paperwork. And the more jobs you take on, the more people you need just to keep track of them.

What we build to fix it

We map how a job moves today, from booking to invoice, and find where the time is lost. Then we build one record for every job that the office, the drivers and your customers all see:

  • A dispatch board that shows every job, its driver and its status in one view.
  • Proof of delivery captured on the phone and attached to the job automatically.
  • A status page for customers that reads from the same record the office uses.
  • Invoicing that starts as soon as the job is marked delivered.
  • Alerts for late, damaged or incomplete jobs, so the office deals with problems instead of checking everything.

If your transport management or tracking system works, it stays. We connect to it and build around it.

Illustration on sample data: the tools that work stay connected, and each role works from one system.

Our process

It starts with mapping your operations. You can stop after any step and keep what it produced.

  1. 01
    Days 1–7See where your bottlenecks are

    We map your processes with your team in four or five calls, find where time and money leak and put a cost on each issue.

  2. 02
    Days 8–14See what your custom business system would look like

    We build a prototype system on your own data and jobs. Your team clicks through it before anyone commits to a full build.

  3. 03
    Day 14Get a clear roadmap of what to fix and in what order

    You get a roadmap of what to build and in what order, highest-value fixes first. You keep it, with the map and the prototype, even if you stop here.

  4. 04
    Day 14 onwardBuild it with us, or in-house

    You decide: we take care of everything for you, including the full build, or your team builds it in-house.

What founders and executives like you ask before working with us

Straight answers on fit, tools and what changes. If yours is not here, ask it on our call.

Our founder has helped logistics companies automate and streamline their processes. Our closest published case study is UK Linkology, a professional services company that now needs 2 people on a delivery team that took 14. On the discovery call we tell you plainly how close our experience is to your process.